Nick and Rob did a great job working through the process of "Refreshing" our websites. Being naive about all the content and layout, we had a couple misunderstandings on what all was included in the project costs, but that was easily sorted out. We also were not prepared for the amount of participation required of us in moving three sites to three new sites. Rob stayed on top of us and pushed us to get it done. Content matching three websites is a pretty complex undertaking, but Rob consistently took care of our little issues and changes. We're leaving the ongoing management to 360 as well.